Privacy Policy

The Jam Music Company Limited (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our retail shop, music schools (in Naas and Newbridge), and website.
1. Who We Are

Company Name: The Jam Music Company Limited
Business Address: 56 South Main Street, Naas, Co. Kildare, Ireland


Contact Information:
Email: sales@jammusiccompany.ie
Phone: +353 45 883788

We are the Data Controller for the purposes of GDPR and are responsible for the processing of your personal data.

2. What Data We Collect

We may collect the following categories of personal data:

2.1 Retail Shop and Online Purchases

Name

Contact Information (e.g., phone number, email, and postal address)
Payment Information (processed securely through third-party providers and not stored by us)
Purchase History

2.2 Music Schools

Student Name and Age (for minors, parental/guardian details)
Contact Information (e.g., parent/guardian’s phone number and email)
Lesson Attendance Records
Health Information (if provided for accommodations, e.g., allergies, disabilities)

2.3 Website

IP Address and Device Information
Cookies and Usage Data (see Section 7: Cookies Policy)
Contact Form Submissions

3. How We Use Your Data

We process your personal data for the following purposes:

To fulfill retail or online orders and manage payment transactions.
To schedule and manage music school lessons.
To communicate with you regarding your purchases, bookings, or inquiries.
To send newsletters or marketing communications (if consent has been given).
To comply with legal obligations, such as tax record-keeping.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual Necessity: To fulfill your purchase orders or lesson bookings.
Legal Obligation: To comply with applicable laws, such as financial record-keeping.
Consent: For marketing purposes, where you have opted in.
Legitimate Interests: To improve our services and respond to inquiries.

5. How We Share Your Data

We do not sell your data. However, we may share your data with:

Service Providers: For payment processing, shipping, or IT services.
Legal Authorities: If required by law.
Music School Instructors: Limited data necessary for lesson management.

6. How We Store and Protect Your Data

Data is stored securely on password-protected systems.
Physical records (if applicable) are kept in a secure location.
Payment data is processed via secure, GDPR-compliant third-party systems.
We limit access to your data to employees and contractors who need it to perform their duties.

7. Cookies Policy

Our website uses cookies to improve user experience. These may include:

Essential Cookies: Necessary for website functionality.
Analytics Cookies: To track website usage and improve services.

You can manage your cookie preferences through your browser settings.

8. Your Rights

Under GDPR, you have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data, subject to legal obligations.
Restriction: Limit the processing of your data.
Objection: Object to data processing based on legitimate interests or direct marketing.
Data Portability: Receive your data in a portable format.

To exercise your rights, contact us at sales@jammusiccompany.ie

9. Retention of Data

We retain your data only for as long as necessary:

Purchase records: Retained for 6 years for tax compliance.
Music school records: Retained for 3 years after the end of services.
Marketing data: Retained until you withdraw consent.

10. Marketing Communications

You can opt into or out of marketing communications at any time. To unsubscribe, use the link provided in our emails or contact us directly.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Data Protection Officer: Dean Lane
Email: sales@jammusiccompany.ie
Phone: 045 883788

You also have the right to lodge a complaint with the Data Protection Commission:

Website: https://www.dataprotection.ie
Phone: +353 57 868 4800 / +353 761 104 800

 

2024 © Copyright Jam Music Company Ltd. All rights reserved. Registered in Ireland. CRO Number 456593.